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Home/AI for Retail & eCommerce/Argenta Medical Group
Healthcare Case Study

Argenta Medical Group

A fraud detection system that cut chargebacks without over-flagging legitimate orders.

-45%Admin Time Saved
Argenta Medical Group digitallyscaled
ClientArgenta Medical Group
IndustryHealthcare
Timeline9 weeks
ServicesAI for Retail & eCommerce
The Challenge

Where things stood before

Argenta Medical Group's biggest obstacle was administrative and clinical workflows that hadn't kept pace with the volume they were handling — something their team had tried to patch more than once without lasting success.

Their team suspected AI could help but weren't sure where to actually start.

The Solution

What we built

Rather than jumping straight to a model, we spent time understanding the specific shape of the problem first.

The result was straightforward: a fraud detection system that cut chargebacks without over-flagging legitimate orders, built specifically around what Argenta Medical Group needed.

  • Built using Python and PyTorch for a stable, maintainable foundation
  • Benchmarked against clear, agreed-upon success metrics from day one
  • Designed around Argenta Medical Group's actual data and workflow, not a generic template
  • Validated thoroughly before deployment to avoid production surprises
Results

The impact, by the numbers

-45%
Admin Time Saved
98.0%
Model Accuracy
-16%
Patient Wait Time
+47%
Staff Satisfaction
Tech Stack

Built with

PythonPyTorchBigQueryRedis

“I was skeptical this would actually work for us specifically. But -45% admin time saved within a few months, and the process to get there was more thoughtful than I expected.”

IZ
Ilona Zeleny

CTO, Argenta Medical Group

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