Real Estate Case Study
Broadmoor Properties
A tenant portal that reduced maintenance-request phone calls significantly.
-29%Admin Time Saved
The Challenge
Where things stood before
When Broadmoor Properties first reached out, leasing and maintenance data spread across spreadsheets that never quite matched was the issue sitting at the top of their list.
The problem was quietly getting more expensive to ignore every month it went unaddressed.
The Solution
What we built
Rather than jumping straight to a fix, we spent time understanding the specific shape of the problem first.
What we ultimately delivered was a tenant portal that reduced maintenance-request phone calls significantly, built specifically around what Broadmoor Properties needed.
- Delivered within a 7-week timeline without cutting scope
- Benchmarked against clear, agreed-upon success metrics from day one
- Structured so Broadmoor Properties's own team could maintain it going forward
- Built using React and Node.js for a stable, maintainable foundation
Results
The impact, by the numbers
-29%
Admin Time Saved
-47%
Maintenance Response Time
+53%
Owner Satisfaction
98.0%
Portfolio Visibility
Tech Stack
Built with
ReactNode.jsStripePostgreSQL
Chesterfield Properties
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