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Healthcare Case Study

Emberline Health

A risk assessment that identified bias concerns before a hiring-related AI tool launched.

-21%Admin Time Saved
Emberline Health digitallyscaled
ClientEmberline Health
IndustryHealthcare
Timeline5 weeks
ServicesAI Governance & Ethics Advisory
The Challenge

Where things stood before

When Emberline Health first reached out, administrative and clinical workflows that hadn't kept pace with the volume they were handling was the issue sitting at the top of their list.

Their team suspected AI could help but weren't sure where to actually start.

The Solution

What we built

We started by getting a clear picture of exactly where things were breaking down before proposing anything.

The result was straightforward: a risk assessment that identified bias concerns before a hiring-related AI tool launched, built specifically around what Emberline Health needed.

  • Delivered within a 5-week timeline without cutting scope
  • Designed around Emberline Health's actual data and workflow, not a generic template
  • Validated thoroughly before deployment to avoid production surprises
  • Benchmarked against clear, agreed-upon success metrics from day one
Results

The impact, by the numbers

-21%
Admin Time Saved
95.9%
Model Accuracy
-16%
Patient Wait Time
+24%
Staff Satisfaction
Tech Stack

Built with

NotionConfluencePythonSQL

“They took the time to understand the actual problem before proposing a model. -21% admin time saved within a few months, which is exactly what we needed.”

KE
Kwabena Ellingsworth

CTO, Emberline Health

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