Fenmore Retail Group
A staff scheduling integration that reduced overstaffing during slow periods.
Where things stood before
When Fenmore Retail Group first reached out, systems that didn't talk to each other, making basic reporting a manual chore was the issue sitting at the top of their list.
Competitors and peers seemed to have this figured out already, which only made it more frustrating.
What we built
We started by getting a clear picture of exactly where things were breaking down before proposing anything.
From there, a staff scheduling integration that reduced overstaffing during slow periods, built specifically around what Fenmore Retail Group needed.
- Designed around Fenmore Retail Group's actual workflow, not a generic template
- Structured so Fenmore Retail Group's own team could maintain it going forward
- Delivered within a 9-week timeline without cutting scope
- Benchmarked against clear, agreed-upon success metrics from day one
The impact, by the numbers
Built with
Gladstone Retail Group
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