Retail Case Study
Harlow Goods
A loyalty token system integrated into an existing e-commerce platform.
+43%Conversion Rate
The Challenge
Where things stood before
When Harlow Goods first reached out, a shopping experience that made it too easy for customers to abandon their cart before checking out was the issue sitting at the top of their list.
Their team suspected the root cause but hadn't had the bandwidth to actually address it properly.
The Solution
What we built
Rather than jumping straight to a fix, we spent time understanding the specific shape of the problem first.
What we ultimately delivered was a loyalty token system integrated into an existing e-commerce platform, built specifically around what Harlow Goods needed.
- Structured so Harlow Goods's own team could maintain it going forward
- Tested thoroughly before launch to avoid post-launch surprises
- Benchmarked against clear, agreed-upon success metrics from day one
- Delivered within a 8-week timeline without cutting scope
Results
The impact, by the numbers
+43%
Conversion Rate
-35%
Cart Abandonment
1.4s
Avg. Load Time
+35%
Mobile Revenue
Tech Stack
Built with
SolidityHardhatEthers.jsIPFS
Pinecrest Foundation
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