Ivybridge Health Systems
A patient scheduling rebuild that significantly reduced appointment no-shows.
Where things stood before
Ivybridge Health Systems's biggest obstacle was administrative systems that made both staff and patients work harder than they should have to — something their team had tried to patch more than once without lasting success.
The problem was quietly getting more expensive to ignore every month it went unaddressed.
What we built
Rather than jumping straight to a fix, we spent time understanding the specific shape of the problem first.
The result was straightforward: a patient scheduling rebuild that significantly reduced appointment no-shows, built specifically around what Ivybridge Health Systems needed.
- Built using Node.js and PostgreSQL for a stable, maintainable foundation
- Benchmarked against clear, agreed-upon success metrics from day one
- Designed around Ivybridge Health Systems's actual workflow, not a generic template
- Structured so Ivybridge Health Systems's own team could maintain it going forward
The impact, by the numbers
Built with
Knottingley Health Systems
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