Healthcare Case Study
Kingswell Health Systems
An HR system managing complex shift scheduling across multiple locations.
-26%Admin Time Saved
The Challenge
Where things stood before
Kingswell Health Systems came to us with a problem that had been building for a while: administrative systems that made both staff and patients work harder than they should have to.
It wasn't a small fix — the underlying structure needed to change, not just the surface.
The Solution
What we built
Our approach focused on the root cause rather than the most visible symptom.
What we ultimately delivered was an HR system managing complex shift scheduling across multiple locations, built specifically around what Kingswell Health Systems needed.
- Structured so Kingswell Health Systems's own team could maintain it going forward
- Built using Node.js and PostgreSQL for a stable, maintainable foundation
- Benchmarked against clear, agreed-upon success metrics from day one
- Designed around Kingswell Health Systems's actual workflow, not a generic template
Results
The impact, by the numbers
-26%
Admin Time Saved
95.0%
Patient Portal Adoption
-37%
Appointment No-Shows
+60%
Staff Satisfaction
Tech Stack
Built with
Node.jsPostgreSQLGusto APIREST API
Larkhaven Industries
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