Healthcare Case Study
Loft Clinics
Ongoing managed IT support for a growing multi-location practice.
-44%Admin Time Saved
The Challenge
Where things stood before
Before working with us, Loft Clinics was dealing with systems that made both staff and patients work harder than they should have to, and it was starting to cost them real business.
Their team suspected the root cause but hadn't had the bandwidth to actually address it properly.
The Solution
What we built
We started by getting a clear picture of exactly where things were breaking down before proposing anything.
From there, ongoing managed IT support for a growing multi-location practice, built specifically around what Loft Clinics needed.
- Structured so Loft Clinics's own team could maintain it going forward
- Benchmarked against clear, agreed-upon success metrics from day one
- Designed around Loft Clinics's actual workflow, not a generic template
- Delivered within a 8-week timeline without cutting scope
Results
The impact, by the numbers
-44%
Admin Time Saved
95.4%
Patient Portal Adoption
-28%
Appointment No-Shows
+66%
Staff Satisfaction
Tech Stack
Built with
Microsoft 365AWSJamfDatto
Wayfarer Law
Want results like this for your site?
Let's talk about your project — no pressure, just a straightforward conversation about what you need.
Book an Appointment