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Home/Software Testing & QA/Northgate Financial
Fintech Case Study

Northgate Financial

QA support for a compliance-sensitive release cycle.

-20%Reporting Time Saved
Northgate Financial digitallyscaled
ClientNorthgate Financial
IndustryFinance / Fintech
Timeline6 weeks
ServicesSoftware Testing & QA
The Challenge

Where things stood before

When Northgate Financial first reached out, reporting that lived in three different places, none of which fully matched the others was the issue sitting at the top of their list.

It was the kind of problem that showed up in the numbers before anyone could fully articulate it.

The Solution

What we built

Rather than jumping straight to a fix, we spent time understanding the specific shape of the problem first.

From there, qA support for a compliance-sensitive release cycle, built specifically around what Northgate Financial needed.

  • Benchmarked against clear, agreed-upon success metrics from day one
  • Tested thoroughly before launch to avoid post-launch surprises
  • Structured so Northgate Financial's own team could maintain it going forward
  • Delivered within a 6-week timeline without cutting scope
Results

The impact, by the numbers

-20%
Reporting Time Saved
+28%
Data Accuracy
-45%
Manual Entry Errors
97.5%
Dashboard Adoption
Tech Stack

Built with

CypressSeleniumBrowserStackJira

“We'd tried to fix this ourselves more than once before. Having someone actually get to the root of it made all the difference — -20% reporting time saved within a few months.”

EF
Esme Falkner

General Manager, Northgate Financial

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