Quillstream Health
A training program that got a skeptical team actually using a new AI workflow tool.
Where things stood before
Before working with us, Quillstream Health was dealing with administrative and clinical workflows that hadn't kept pace with the volume they were handling, and it was starting to cost them real business.
It was the kind of issue that showed up in day-to-day frustration long before it showed up in a report.
What we built
We started by getting a clear picture of exactly where things were breaking down before proposing anything.
From there, a training program that got a skeptical team actually using a new AI workflow tool, built specifically around what Quillstream Health needed.
- Structured so Quillstream Health's own team could monitor and maintain it going forward
- Delivered within a 9-week timeline without cutting scope
- Validated thoroughly before deployment to avoid production surprises
- Built using Notion and Loom for a stable, maintainable foundation
The impact, by the numbers
Built with
Ridgeback Financial
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