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Professional Services Case Study

Sunderland Advisors

A purchase-request workflow that replaced an email-based approval chain.

-24%Approval Time
Sunderland Advisors digitallyscaled
ClientSunderland Advisors
IndustryProfessional Services
Timeline5 weeks
ServicesProcurement Management Software
The Challenge

Where things stood before

Sunderland Advisors's biggest obstacle was a patchwork of tools that never gave a clear, current picture of the business — something their team had tried to patch more than once without lasting success.

The problem was quietly getting more expensive to ignore every month it went unaddressed.

The Solution

What we built

We started by getting a clear picture of exactly where things were breaking down before proposing anything.

What we ultimately delivered was a purchase-request workflow that replaced an email-based approval chain, built specifically around what Sunderland Advisors needed.

  • Tested thoroughly before launch to avoid post-launch surprises
  • Delivered within a 5-week timeline without cutting scope
  • Designed around Sunderland Advisors's actual workflow, not a generic template
  • Built using React and Node.js for a stable, maintainable foundation
Results

The impact, by the numbers

-24%
Approval Time
+50%
Reporting Accuracy
94.4%
Team Adoption
+49%
Time Saved Weekly
Tech Stack

Built with

ReactNode.jsPostgreSQLREST API

“What stood out was how specific the work was to our actual situation, not a generic playbook. -24% approval time within a few months, and that's held up months later.”

VA
Verity Aldridge

General Manager, Sunderland Advisors

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