SaaS Case Study
Westbound Software
A content recommendation system that increased time spent per session.
+23%Feature Adoption
The Challenge
Where things stood before
Before working with us, Westbound Software was dealing with a product experience that couldn't personalize or scale the way the market expected, and it was starting to cost them real business.
It was the kind of issue that showed up in day-to-day frustration long before it showed up in a report.
The Solution
What we built
We started by getting a clear picture of exactly where things were breaking down before proposing anything.
From there, a content recommendation system that increased time spent per session, built specifically around what Westbound Software needed.
- Designed around Westbound Software's actual data and workflow, not a generic template
- Benchmarked against clear, agreed-upon success metrics from day one
- Validated thoroughly before deployment to avoid production surprises
- Delivered within a 8-week timeline without cutting scope
Results
The impact, by the numbers
+23%
Feature Adoption
92.6%
Model Accuracy
-43%
Support Tickets
95.1%
Uptime
Tech Stack
Built with
PythonPyTorchRedisSQL
Yarrowfield Health
Want results like this for your business?
Let's talk about your project — no pressure, just a straightforward conversation about what you need.
Talk to an AI Expert