Westfield Hotels
A full identity refresh that unified a growing portfolio of properties.
Where things stood before
Westfield Hotels's biggest obstacle was a booking experience that was quietly costing them guests before a reservation was ever completed — something their team had tried to patch more than once without lasting success.
Their team suspected the root cause but hadn't had the bandwidth to actually address it properly.
What we built
Rather than jumping straight to a fix, we spent time understanding the specific shape of the problem first.
What we ultimately delivered was a full identity refresh that unified a growing portfolio of properties, built specifically around what Westfield Hotels needed.
- Built using Figma and Adobe Illustrator for a stable, maintainable foundation
- Benchmarked against clear, agreed-upon success metrics from day one
- Delivered within a 6-week timeline without cutting scope
- Tested thoroughly before launch to avoid post-launch surprises
The impact, by the numbers
Built with
Clearwater Kitchen
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