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API Integration & Development

Systems that actually talk to each other.

Custom API development and third-party integrations that connect your tools without duct-taping systems together.

API Integration & Development digitallyscaled
200+
Integrations Shipped
99.9%
Avg. Uptime
2–4 wks
Avg. Delivery Time
24/7
Monitoring & Support
Overview

Why genuinely reliable integrations need to handle failure gracefully

Systems that technically connect but break silently the moment something unexpected happens — a timeout, a malformed response, a temporary outage — genuinely create more problems than they solve, since failures that go unnoticed compound until someone eventually discovers data has been quietly out of sync for days. Well-built API integrations account for genuine failure scenarios from the start, with clear error handling and visibility rather than assuming everything will always work perfectly.

We build REST and GraphQL APIs depending on which genuinely fits your specific technical needs, rather than defaulting to one approach regardless of actual fit. Integration with existing CRM, ERP, and other business systems is common work, connecting tools that were never designed to talk to each other into a genuinely coherent, synchronized data flow. Failed syncs and errors get handled deliberately — clear logging, retry logic where appropriate, and alerting so your team knows when something genuinely needs attention rather than discovering problems only after they've caused real damage. We provide clear documentation for every API we build, and offer ongoing monitoring after launch, since integrations genuinely benefit from continued attention as connected systems evolve on their own separate timelines.

What's Included

Everything this service actually covers

Custom API Development

REST and GraphQL APIs built cleanly around your actual data model.

Third-Party Integrations

Payment, CRM, marketing, and internal tool integrations done right the first time.

Secure Authentication

OAuth, API keys, and access control implemented properly from the start.

Data Sync & Migration

Reliable data syncing between systems, with error handling that doesn't fail silently.

Performance Monitoring

Rate limiting, caching, and monitoring keep integrations fast and stable.

Ongoing Maintenance

We monitor integrations and fix issues before they become customer-facing problems.

Our Process

How we get there

01

Discover

We map every system that needs to connect and how data should flow between them.

02

Design

We design the API contracts and data flow before writing integration code.

03

Build

We build and test the integrations, including error handling and edge cases.

04

Launch & Support

We monitor closely after launch and support as your systems evolve.

Tech We Use

Built on tools that scale with you

Node.jsGraphQLRESTPostman
Recent Work

A few projects we’ve shipped recently

Greystone Analytics
SaaS

Greystone Analytics

A GraphQL API layer connecting product data to the marketing site and docs hub.

View Case Study
Hollyfield Goods
Retail

Hollyfield Goods

Inventory sync between an e-commerce platform and a warehouse management system.

View Case Study
Inglewood Financial
Finance

Inglewood Financial

Secure integration between internal tools and a third-party accounting platform.

View Case Study
Journeyman Clinics
Healthcare

Journeyman Clinics

A patient-record integration built to strict data-handling requirements.

View Case Study
Testimonial

What clients say

“We'd had integrations break silently before and not know until a customer complained. This time everything was monitored properly, and issues get caught before anyone notices.”

LN
Laura Norson

CTO, Ledgerline

FAQ

Common questions

Do you build REST APIs, GraphQL, or both?

Both — we recommend the right approach based on your data model and how clients will consume it.

Can you integrate with our existing CRM or ERP?

Yes, we regularly integrate with common CRMs, ERPs, and internal tools, custom or off-the-shelf.

How do you handle failed syncs or errors?

We build proper error handling and alerting so failures are caught and addressed quickly, not discovered by customers.

Do you provide documentation for the APIs you build?

Yes, clear documentation is part of every API project so your team can maintain and extend it.

Can you monitor integrations after launch?

Yes, ongoing monitoring and support is available so issues are caught proactively.

Can you build integrations with legacy systems that don't have modern APIs?

Yes, we can build integrations working around limited or absent modern APIs on legacy systems, though the specific approach depends on what access the legacy system actually allows.

Do you handle authentication and security for the APIs you build?

Yes, secure authentication practices are built into every API integration as a foundational requirement, not an optional add-on.

Can integrations be tested before going live in production?

Yes, we build and test integrations in staging environments before production deployment, reducing the risk of issues affecting live operations.

Do you provide rate limiting to avoid overwhelming connected systems?

Yes, appropriate rate limiting is built in where relevant, protecting both your systems and connected third-party systems from being overwhelmed.

Can you build integrations that sync data in real time, not just on a schedule?

Yes, we build both real-time and scheduled sync approaches, depending on which genuinely fits your specific use case and system capabilities.

What happens if a third-party API we depend on changes or is deprecated?

We build with reasonable resilience to API changes where possible, and offer ongoing maintenance to address genuine breaking changes as they occur.

Can you build integrations that handle high transaction volumes reliably?

Yes, we architect integrations to handle genuine high-volume transaction loads reliably, with appropriate queuing and error handling built in.

Do you provide ongoing monitoring dashboards for integration health?

Yes, monitoring dashboards giving visibility into integration health and performance are a standard part of what we build.

Can you build custom APIs for our application, not just integrate existing ones?

Yes, building custom APIs for your own application is within our scope, alongside integrating with existing third-party systems.

Can you help us plan integration architecture before development begins?

Yes, upfront architecture planning helps ensure the integration approach genuinely fits your systems before development work actually begins.

Do you offer ongoing support after the integration launches?

Yes, ongoing support helps address issues and adapt integrations as connected systems continue to evolve after launch.

Ready to get started with API Integration & Development?

Let's talk about your project — no pressure, just a straightforward conversation about what you need.

Book an Appointment

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