Retail Case Study
Cavanview Group
A fraud detection system that cut chargebacks without hurting good orders.
+23%Conversion Rate
The Challenge
Where things stood before
Before working with us, Cavanview Group was dealing with systems that didn't talk to each other, making basic reporting a manual chore, and it was starting to cost them real business.
Their team suspected the root cause but hadn't had the bandwidth to actually address it properly.
The Solution
What we built
We started by getting a clear picture of exactly where things were breaking down before proposing anything.
What we ultimately delivered was a fraud detection system that cut chargebacks without hurting good orders, built specifically around what Cavanview Group needed.
- Benchmarked against clear, agreed-upon success metrics from day one
- Delivered within a 9-week timeline without cutting scope
- Designed around Cavanview Group's actual workflow, not a generic template
- Structured so Cavanview Group's own team could maintain it going forward
Results
The impact, by the numbers
+23%
Conversion Rate
-33%
Cart Abandonment
+23%
Avg. Order Value
+36%
Mobile Revenue
Tech Stack
Built with
ShopifyReactNode.jsPostgreSQL
Millrace Group
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