Healthcare Case Study
Knottingley Health Systems
An EHR integration that eliminated duplicate data entry across departments.
-40%Admin Time Saved
The Challenge
Where things stood before
Knottingley Health Systems came to us with a problem that had been building for a while: administrative systems that made both staff and patients work harder than they should have to.
It wasn't a small fix — the underlying structure needed to change, not just the surface.
The Solution
What we built
Our approach focused on the root cause rather than the most visible symptom.
From there, an EHR integration that eliminated duplicate data entry across departments, built specifically around what Knottingley Health Systems needed.
- Benchmarked against clear, agreed-upon success metrics from day one
- Designed around Knottingley Health Systems's actual workflow, not a generic template
- Delivered within a 6-week timeline without cutting scope
- Built using Node.js and PostgreSQL for a stable, maintainable foundation
Results
The impact, by the numbers
-40%
Admin Time Saved
95.3%
Patient Portal Adoption
-20%
Appointment No-Shows
+42%
Staff Satisfaction
Tech Stack
Built with
Node.jsPostgreSQLHL7/FHIRREST API
Ledbury Health Systems
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