Healthcare Case Study
Millthorpe Health Systems
A multi-location clinic system that unified previously separate patient records.
-39%Admin Time Saved
The Challenge
Where things stood before
Millthorpe Health Systems came to us with a problem that had been building for a while: administrative systems that made both staff and patients work harder than they should have to.
The problem was quietly getting more expensive to ignore every month it went unaddressed.
The Solution
What we built
Our approach focused on the root cause rather than the most visible symptom.
From there, a multi-location clinic system that unified previously separate patient records, built specifically around what Millthorpe Health Systems needed.
- Benchmarked against clear, agreed-upon success metrics from day one
- Built using Node.js and PostgreSQL for a stable, maintainable foundation
- Designed around Millthorpe Health Systems's actual workflow, not a generic template
- Structured so Millthorpe Health Systems's own team could maintain it going forward
Results
The impact, by the numbers
-39%
Admin Time Saved
91.5%
Patient Portal Adoption
-48%
Appointment No-Shows
+36%
Staff Satisfaction
Tech Stack
Built with
Node.jsPostgreSQLHL7/FHIRREST API
Ivybridge Health Systems
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