Retail Case Study
Northgate Retail Group
A document-processing automation that cut manual data entry significantly.
+48%Conversion Rate
The Challenge
Where things stood before
Before working with us, Northgate Retail Group was dealing with manual processes that couldn't scale with a growing catalog and customer base, and it was starting to cost them real business.
It wasn't a small fix — the underlying approach needed to change, not just the surface.
The Solution
What we built
We started by getting a clear picture of exactly where things were breaking down before proposing anything.
What we ultimately delivered was a document-processing automation that cut manual data entry significantly, built specifically around what Northgate Retail Group needed.
- Built using Python and OpenAI API for a stable, maintainable foundation
- Designed around Northgate Retail Group's actual data and workflow, not a generic template
- Benchmarked against clear, agreed-upon success metrics from day one
- Delivered within a 5-week timeline without cutting scope
Results
The impact, by the numbers
+48%
Conversion Rate
+47%
Forecast Accuracy
-23%
Manual Review Time
+55%
Revenue Lift
Tech Stack
Built with
PythonOpenAI APINode.jsREST API
Overpass Software
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