Real Estate Case Study
Oakhaven Properties
A tenant portal that reduced rent-collection follow-up calls significantly.
-47%Admin Time Saved
The Challenge
Where things stood before
Oakhaven Properties came to us with a problem that had been building for a while: leasing and maintenance data spread across spreadsheets that never quite matched.
It wasn't a small fix — the underlying structure needed to change, not just the surface.
The Solution
What we built
We started by getting a clear picture of exactly where things were breaking down before proposing anything.
From there, a tenant portal that reduced rent-collection follow-up calls significantly, built specifically around what Oakhaven Properties needed.
- Designed around Oakhaven Properties's actual workflow, not a generic template
- Delivered within a 9-week timeline without cutting scope
- Structured so Oakhaven Properties's own team could maintain it going forward
- Tested thoroughly before launch to avoid post-launch surprises
Results
The impact, by the numbers
-47%
Admin Time Saved
-16%
Maintenance Response Time
+33%
Owner Satisfaction
90.9%
Portfolio Visibility
Tech Stack
Built with
ReactNode.jsStripePostgreSQL
Prentice Properties
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