SaaS Case Study
Orbitfield Software
A change management program that took AI tool adoption from stalled to routine.
+24%Feature Adoption
The Challenge
Where things stood before
Orbitfield Software came to us with a problem that had been building for a while: a product experience that couldn't personalize or scale the way the market expected.
Their team suspected AI could help but weren't sure where to actually start.
The Solution
What we built
We started by getting a clear picture of exactly where things were breaking down before proposing anything.
The result was straightforward: a change management program that took AI tool adoption from stalled to routine, built specifically around what Orbitfield Software needed.
- Delivered within a 8-week timeline without cutting scope
- Structured so Orbitfield Software's own team could monitor and maintain it going forward
- Designed around Orbitfield Software's actual data and workflow, not a generic template
- Validated thoroughly before deployment to avoid production surprises
Results
The impact, by the numbers
+24%
Feature Adoption
97.5%
Model Accuracy
-47%
Support Tickets
99.8%
Uptime
Tech Stack
Built with
NotionLoomSlackGoogle Workspace
Pinnacle Industries
Want results like this for your business?
Let's talk about your project — no pressure, just a straightforward conversation about what you need.
Talk to an AI Expert