Manufacturing Case Study
Pinnacle Industries
A rollout that addressed early staff resistance through targeted, honest communication.
-41%Downtime
The Challenge
Where things stood before
When Pinnacle Industries first reached out, limited visibility into production issues until they'd already become expensive was the issue sitting at the top of their list.
Competitors and peers seemed to have this figured out already, which only made it more frustrating.
The Solution
What we built
We started by getting a clear picture of exactly where things were breaking down before proposing anything.
What we ultimately delivered was a rollout that addressed early staff resistance through targeted, honest communication, built specifically around what Pinnacle Industries needed.
- Benchmarked against clear, agreed-upon success metrics from day one
- Built using Notion and Loom for a stable, maintainable foundation
- Validated thoroughly before deployment to avoid production surprises
- Delivered within a 7-week timeline without cutting scope
Results
The impact, by the numbers
-41%
Downtime
+27%
Defect Detection Rate
-40%
Inspection Time
+48%
Throughput
Tech Stack
Built with
NotionLoomSlackGoogle Workspace
Quillstream Health
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