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Home/AI Change Management/Ridgeback Financial
Finance Case Study

Ridgeback Financial

An adoption-tracking framework that showed leadership real usage, not just installs.

-27%False Positives
Ridgeback Financial digitallyscaled
ClientRidgeback Financial
IndustryFinance / Fintech
Timeline7 weeks
ServicesAI Change Management
The Challenge

Where things stood before

Before working with us, Ridgeback Financial was dealing with manual review processes that were both slow and inconsistent, and it was starting to cost them real business.

Their team suspected AI could help but weren't sure where to actually start.

The Solution

What we built

We started by getting a clear picture of exactly where things were breaking down before proposing anything.

What we ultimately delivered was an adoption-tracking framework that showed leadership real usage, not just installs, built specifically around what Ridgeback Financial needed.

  • Built using Notion and Loom for a stable, maintainable foundation
  • Designed around Ridgeback Financial's actual data and workflow, not a generic template
  • Delivered within a 7-week timeline without cutting scope
  • Benchmarked against clear, agreed-upon success metrics from day one
Results

The impact, by the numbers

-27%
False Positives
-37%
Review Time
+40%
Detection Accuracy
91.5%
Model Explainability Score
Tech Stack

Built with

NotionLoomSlackGoogle Workspace

“I was skeptical this would actually work for us specifically. But -27% false positives within a few months, and the process to get there was more thoughtful than I expected.”

XA
Xiao Alderidge

Founder, Ridgeback Financial

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