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Home/Software Testing & QA/Southbend Goods
E-commerce Case Study

Southbend Goods

Cross-device checkout testing that caught issues before a major sale.

+26%Conversion Rate
Southbend Goods digitallyscaled
ClientSouthbend Goods
IndustryRetail / E-commerce
Timeline7 weeks
ServicesSoftware Testing & QA
The Challenge

Where things stood before

Before working with us, Southbend Goods was dealing with a shopping experience that made it too easy for customers to abandon their cart before checking out, and it was starting to cost them real business.

Competitors were starting to pull ahead in ways that were becoming hard to ignore.

The Solution

What we built

We started by getting a clear picture of exactly where things were breaking down before proposing anything.

What we ultimately delivered was cross-device checkout testing that caught issues before a major sale, built specifically around what Southbend Goods needed.

  • Structured so Southbend Goods's own team could maintain it going forward
  • Designed around Southbend Goods's actual workflow, not a generic template
  • Benchmarked against clear, agreed-upon success metrics from day one
  • Delivered within a 7-week timeline without cutting scope
Results

The impact, by the numbers

+26%
Conversion Rate
-39%
Cart Abandonment
2.0s
Avg. Load Time
+42%
Mobile Revenue
Tech Stack

Built with

CypressSeleniumBrowserStackJira

“I was skeptical at first, honestly. But +26% conversion rate within a few months, and the process to get there was a lot smoother than I expected.”

CP
Corwin Prescott

Operations Director, Southbend Goods

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