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Retail & eCommerce

From storefront to back office, built to sell.

Websites, software, and AI for retail and e-commerce businesses — focused on the metrics that actually move revenue, not novelty features.

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Retail & eCommerce digitallyscaled
60+
Retail Projects
97%
Client Satisfaction
4–10 wks
Avg. Project Length
24/7
Support
Overview

Why retail technology needs to work across your entire operation, not just the storefront

Retail and e-commerce businesses often invest heavily in the customer-facing storefront while underinvesting in the back-office systems that actually keep operations running smoothly — inventory accuracy, staff scheduling, supplier coordination. We build technology addressing both sides together, since a polished storefront sitting on top of disconnected back-office systems eventually creates the exact friction that erodes the customer experience it was meant to protect.

Our work spans e-commerce development, in-store systems, and AI applications like personalized recommendations and demand forecasting, all grounded in genuine understanding of your actual retail model. Whether you sell purely online, purely in physical stores, or across both channels, we build with genuine attention to keeping inventory and customer data synchronized everywhere it needs to appear. AI applications we build focus on demonstrable business impact — conversion, inventory efficiency, customer retention — rather than technology adoption for its own sake. We're honest about realistic timelines and data requirements for different applications, since setting accurate expectations upfront produces genuinely better outcomes than promising results the underlying data or timeline can't actually support.

How We Help

Everything we bring to this industry

E-commerce Development

Storefronts built on Shopify, WooCommerce, or headless setups, matched to your catalog.

Inventory & Retail Software

Systems that keep stock accurate across every channel and location.

Personalization & Forecasting AI

Recommendations and demand forecasting grounded in real customer behavior.

Fraud Detection

AI-assisted fraud detection tuned to avoid over-flagging good customers.

Marketing & SEO

Digital marketing that drives traffic your storefront is actually built to convert.

Ongoing Optimization

We keep tuning as your catalog, traffic, and customer behavior evolve.

Our Process

How we get there

01

Discover

We assess your catalog, systems, and where growth is being left on the table.

02

Design

We design the storefront and systems around your actual customer journey.

03

Build & Test

We build and validate against real conversion and performance metrics.

04

Launch & Optimize

We launch and continue optimizing based on real results.

Tech We Use

Built on tools that scale with you

ShopifyReactNode.jsPostgreSQL
Recent Work

A few projects we’ve shipped recently

Millrace Group
Retail

Millrace Group

A storefront rebuild that streamlined checkout and lifted mobile conversion.

View Case Study
Osprey Field Group
Retail

Osprey Field Group

An inventory system that finally synced stock across online and in-store.

View Case Study
Bellcrest Group
Retail

Bellcrest Group

A recommendation engine that noticeably lifted average order value.

View Case Study
Cavanview Group
Retail

Cavanview Group

A fraud detection system that cut chargebacks without hurting good orders.

View Case Study
Testimonial

What clients say

“I was skeptical at first, honestly. But +55% conversion rate within a few months, and the process to get there was a lot smoother than I expected.”

EI
Elspeth Iversen

COO, Millrace Group

FAQ

Common questions

Which e-commerce platforms do you work with?

Most commonly Shopify and WooCommerce, along with headless setups for larger or more custom catalogs.

Can you help with both the storefront and the marketing driving traffic to it?

Yes, we work across web development, software, and digital marketing so those pieces are built to work together.

Do you offer AI-powered personalization?

Yes, recommendation engines and personalization are part of our AI Solutions work for retail clients.

Can you migrate our existing store without losing SEO rankings?

Yes, migrations are planned carefully to preserve URLs and existing search rankings.

How long does a typical retail project take?

Most projects run 4–10 weeks depending on scope, from a storefront rebuild to a fuller system overhaul.

Do you work with businesses that sell both online and in physical stores?

Yes, unified inventory and customer data across online and in-store channels is a common and important part of our retail work.

Can you help with a single piece, like just the storefront, without a full engagement?

Yes, we scope projects to fit what you actually need — a focused storefront rebuild is a common starting point that can expand later if it makes sense.

How do you approach personalization for smaller retailers?

We right-size personalization to your actual data volume and budget — meaningful personalization doesn't require enterprise-scale investment to start delivering value.

Can this help with inventory management across multiple sales channels?

Yes, unified inventory management across online and physical retail channels is a core capability we build.

Do you support integration with existing point-of-sale systems?

Yes, integration with existing POS systems is a priority, avoiding the disruption of replacing hardware that already works well.

Do you provide ongoing support after implementation?

Yes, ongoing support helps your team as questions arise and retail needs continue evolving after launch.

Can this help with personalized marketing based on purchase history?

Yes, personalization based on genuine purchase and browsing behavior is a valuable, well-suited application.

Can this integrate with our existing accounting software?

Yes, integration with accounting software keeps sales data connected to your broader financial records.

Can you help with loyalty program development?

Yes, loyalty program development and integration is within our scope, helping build genuine repeat customer relationships.

Do you support omnichannel inventory across online and physical stores?

Yes, unified omnichannel inventory keeping online and physical stock synchronized is a core capability we build.

Can this help with returns and exchange management?

Yes, streamlined returns and exchange workflows can be integrated into the broader retail system.

Do you provide ongoing support after launch?

Yes, ongoing support helps your team as questions arise and retail needs continue evolving after launch.

Can this scale as our business grows?

Yes, we architect with genuine future growth in mind, avoiding a disruptive rebuild later.

Ready to talk about Retail & eCommerce?

Let's talk about your project — no pressure, just a straightforward conversation about what you need.

Book an Appointment

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